Who We Are

Unwrap.ai is on a mission to make every company more customer centric. We’re helping companies like Lyft, JetBlue, and Github collect and process feedback more effectively from sources like Zendesk, App Store reviews, Reddit, and Twitter. We’re currently a team of 10 and growing quickly. We are venture-backed, including the Allen Institute for Artificial Intelligence and Kevin O’Connor's ScOp VC (former founder and CEO of DoubleClick).

Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem. Specifically, at Unwrap we use Natural Language Processing to automatically cluster, tag, and analyze customer feedback to help product and engineering teams build what customers want. The ultimate goal is to make companies more customer centric and focus on the product improvements that matter most.

The Role

We are seeking a scrappy, creative, talented seller to join the team as our second sales hire, and grow Unwrap into a massive business. You will work on the full sales cycle, from sourcing, to demos, deal negotiation, and close. You will report directly to the CEO, and have the potential to close meaningful 6-figure deals.

What You Get

  • Significant, potentially life-changing equity
  • Report directly to the CEO
  • Ground floor impact at a fast-growing seed-stage startup
  • Ability to rapidly advance your career alongside company growth
  • Collaborate with experienced teammates, entrepreneurs, and advisors
  • Competitive pay, benefits, and stock options commensurate with a seed-stage venture-backed company

About You

  • You have proven success selling B2B software, ideally in the Analytics, AI, or Product space
  • You are highly analytical, and can make data-driven decisions to improve your sales efficiency
    • You are a very hard worker, and have strong bias for action
    • You value independence, are are a self-starter
    • You can grasp technical concepts well, and communicate these concepts to potential customers
    • You are genuinely excited about the prospect of making companies more customer-centric
    • You bring an entrepreneurial attitude, and are excited about working in a fast-paced, dynamic environment. Evidence of previous entrepreneurial or independent project work is a plus
    • You are authorized to work in the United States without sponsorship