The Role

We are seeking a motivated, creative, and detail-oriented individual to join our Sales organization as an Business Development Representative. While no SaaS sales experience is necessary, a successful applicant will be extremely persistent, will be comfortable with being told 'No' on a daily basis, and will be able to execute a defined 'playbook' with little oversight. This individual will work hand-in-hand with Account Executives to learn foundational sales skills while also serving as the first point of contact for potential customers.

Responsibilities include:

  • Contacting prospective clients through various touch points (email, LinkedIn, phone calls)
  • Clearly understanding and communicating Unwrap's value proposition
  • Maintaining detailed customer information and records
  • Setting up meetings for Account Executives

Who We Are

Unwrap.ai is on a mission to fill the world with products people love. We’re helping companies like Lyft, Microsoft, Perplexity, and Github collect and process feedback more effectively from sources like Zendesk, App Store reviews, Reddit, and Twitter. We’re currently a team of 20, based in Santa Barbara, and growing quickly. We are venture-backed, and just raised our $12M Series A.


Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem. Specifically, at Unwrap we use Natural Language Processing to automatically cluster, tag, and analyze customer feedback to help product and engineering teams build what customers want. The ultimate goal is to better connect users and builders, so builders can fill the world with products people love.

Our small team is extremely motivated, hard-working, and simply gets stuff done. If this sounds exciting, we can't wait to read your application.


About you

  • You are one of the most hard working, ambitious people you know
  • You have a bachelor's degree
  • You are highly analytical, and can make data-driven decisions to improve your sales efficiency
  • You are a very hard worker, and have strong bias for action
  • You can grasp technical concepts well, and communicate these concepts to potential customers
  • You are genuinely excited about the prospect of making companies more customer-centric
  • You are authorized to work in the United States without sponsorship

Note: If you use ChatGPT or similar tools to answer your "Why Unwrap?" question, your application will not be considered. It's only a few sentences, we want to hear from you personally!